MANAGERIAL COMMUNICATION SKILLS

MANAGERIAL COMMUNICATION SKILLS SOLVED NOTES  EBOOK CHAPTERWISE

Product Details: MANAGERIAL COMMUNICATION SKILLS    SOLVED NOTES  EBOOK CHAPTERWISE  

Format: EBOOK  DOWNLOAD IN FEW HOURS

Pub. Date: NEW EDITION APPLICABLE FOR Current EXAM

Edition Description: 2019-20

Pages   :   200+

RATING OF EBOOK: EXCELLENT DOWNLOAD IN FEW HOURS

1. DOWNLOAD EBOOK WITH NOTES CHAPER WISE

 PREVIEW OF CHAPTERS SYLLABUS

MANAGERIAL COMMUNICATION SKILLS



Objective: to equip the students with the necessary techniques and skills of communication to
inform others, inspire them enlist their activity and willing cooperation in the performance of
their jobs.
Unit – I : Role of Communication in Business – Objective of Communication – The Process of
Human Communication – Media of Communication, Written Communication – Oral
Communication – Visual Communication, Audio Visual Communication – Silence - Developing
Listening Skills – Improving Non–verbal Communication kills – Understanding Cultural Effects
of Communication.
Unit – II: Managing Organization Communication - formal and Informal Communication- Intra
and Personal Communication – Models for Inter Personal Communication – Exchange Theory,
Johari Window and Transactional Analysis.
Unit-III: Managing Motivation to Influence Interpersonal Communication – Inter-Personal
Perception – Role of Emotion in Inter Personal Communication- Communication Styles –
Barriers of Communication – Gateways to Effective Interpersonal Communication
Unit-IV: Business Writing Skills – Significance of Business Correspondence, Essentials of
Effective Business Correspondence, Business Letter and Forms, Oral Presentations – Meetings,
Telephone Communication – Use of Technology in Business Communication, E-mail Messages.
Unit-V: Report Writing – Meaning and Significance; Structure of Reports; Negative, Persuasive
and Special Reporting; Informal Report – Proposals; Formal Reports; Organization of Press
Report