FULLY SOLVED BOOK LASY 5 YEARS PAPERS SOLVED PLUS GUESS

E-Governance and Framework of ICT

UNIT-I
Overview of E-Government and E-Governance: Stages of E-Governance, National E-Governance Plan(NeGP),
Mission Mode Projects and their implementation status, E-Governance Introduction to E-governance, Role of
ICT in e-governance, Need, importance of E-governance, Categories of E-governance, Key Issues of EGovernance, Technology, Policies, Infrastructure, Training, Copyrights Consulting Funds, E-governance Models,
Model of Digital Governance, Wider Dissemination Model.
UNIT-II
E governance Models: Critical Flow Model, Interactive-service model/Government to-Citizento- Government
Model (G2C2G),Major areas of E-governance Services, Public Grievances: Telephone, Ration card,
transportation, Rural services Land Records, Police: FIR registration, Lost and found, Social services: Death,
domicile, school certificates, Public information: employment, hospitals, railway, Agricultural sector: Fertilizers,
Seeds, Utility payments Electricity, water, telephone, Commercial: income tax, custom duty, excise dutyGovernance Infrastructure.
UNIT-III
Phases of e-government: "Brochure ware", Interactive, and Transaction, Five Stages of Electronic Government
Development, Statutes affecting e-government development, Human Infrastructural preparedness, Challenges for
E-governance.
UNIT-IV
Policies: National Telecom Reforms, National Telecom Policies NTPs, Regulations: Digital Divide and Digital
Dividends, Development and rationale of regulation and, deregulation, Role of Telecom Regulatory Agencies -
Telecom Regulatory Authority of India (TRAI) and ITU, Information Technology Act (2000), Internet and Ecommerce issues: privacy, security, domain names, etc, Wireless: frequency auctions, standards, competition