pharmaceutical

pharmaceutical  CAST STUDY  solution

 A Leading pharmaceutical company has recently taken over the management of a hospital in Delhi. This hospital has OPD, Surgery, Pathological Laboraties and emergency services. The Company wants you to undertake a research to study people's awareness and perception of the hospital.

Questions :

(a) Design a questionnaire you would use for the study.

(b) What steps are involved in designing a questionnaire ?